Shipping Policy
Shipping Policy
Effective Date: 07/01/2023
Thank you for shopping at Knotopia! We are committed to delivering your orders quickly, securely, and affordably. Below are the details of our shipping policy:
1. Processing Times
• Orders are processed within 2-5 business days.
• During peak times or sales events, processing may take slightly longer.
• You will receive a confirmation email with tracking details once your order has shipped.
2. Shipping Rates and Delivery Times
We currently offer the following shipping options:
• Free standard shipping on all orders.
Note: Delivery times may vary depending on your location and carrier availability.
3. International Shipping
We currently do not offer international shipping yet. If international shipping is available:
• Delivery times and rates vary by destination.
• Customers are responsible for any customs fees, duties, or taxes imposed by their country.
4. Shipping Restrictions
• We do not ship to P.O. Boxes or military addresses (e.g., APO/FPO).
• Certain remote areas may experience extended delivery times.
5. Lost or Delayed Shipments
If your shipment is delayed or lost, please contact us at sales@knottopia.shop with your order number. We will work with the carrier to resolve the issue promptly.
6. Damaged or Incorrect Orders
If your order arrives damaged or incorrect:
• Contact us at sales@knottopia.shop within 7 days of delivery.
• Provide photos of the damaged items and packaging for faster resolution.
• We will replace or refund the affected items as per our return policy.
7. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your shipment’s progress.
8. Contact Us
If you have any questions or concerns about your order, shipping, or delivery, please reach out to us at:
Email: sales@knottopia.shop
Website: www.knottopia.shop
Effective Date: 07/01/2023
Thank you for shopping at Knotopia! We are committed to delivering your orders quickly, securely, and affordably. Below are the details of our shipping policy:
1. Processing Times
• Orders are processed within 2-5 business days.
• During peak times or sales events, processing may take slightly longer.
• You will receive a confirmation email with tracking details once your order has shipped.
2. Shipping Rates and Delivery Times
We currently offer the following shipping options:
• Free standard shipping on all orders.
Note: Delivery times may vary depending on your location and carrier availability.
3. International Shipping
We currently do not offer international shipping yet. If international shipping is available:
• Delivery times and rates vary by destination.
• Customers are responsible for any customs fees, duties, or taxes imposed by their country.
4. Shipping Restrictions
• We do not ship to P.O. Boxes or military addresses (e.g., APO/FPO).
• Certain remote areas may experience extended delivery times.
5. Lost or Delayed Shipments
If your shipment is delayed or lost, please contact us at sales@knottopia.shop with your order number. We will work with the carrier to resolve the issue promptly.
6. Damaged or Incorrect Orders
If your order arrives damaged or incorrect:
• Contact us at sales@knottopia.shop within 7 days of delivery.
• Provide photos of the damaged items and packaging for faster resolution.
• We will replace or refund the affected items as per our return policy.
7. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your shipment’s progress.
8. Contact Us
If you have any questions or concerns about your order, shipping, or delivery, please reach out to us at:
Email: sales@knottopia.shop
Website: www.knottopia.shop